Fraud Blocker

Automation Use Case

Pre-Event Engagement & Logistics Reminders
Deliver a smoother event experience for your clients and team β€” before the party even starts.

πŸŽ₯ Watch These First

Step-by-step video guidance to help you learn how this automation works and how to set it up in your PPM account.

(Part 1 of 2)

(Part 2 of 2)

⚠️ IMPORTANT: New Autopilot Automations will not be automatically activated for existing events already in your PPM schedule (even if you set it to ‘auto-activate’).Β  You need to manually activate automations for existing events.

🎯 Goal

Keep your clients informed and your team prepared by automating reminders, updates, and last-minute logistics β€” so nothing falls through the cracks.

πŸ‘€ Who This Is For

  • You get last-minute questions from clients
  • You want to reduce manual follow-ups
  • You work with staff who need reminders and prep

Whether you’re solo or managing a team, this flow helps everything run smoother.

βœ… Why It Helps

  • For You: Fewer messages to chase down, more peace of mind
  • For Clients: Clear updates that ease stress and build trust
  • For Team: Timely reminders and better event readiness

βœ… What it includes

This sequence includes 4 automations triggered after booking confirmation, leading up to the day before the event β€” sending prep info to clients, reminders to staff, and internal alerts to you. All hands-off.

Automation Flow

  • 1 day after Client Approved Date

    1

    Party Invitations & Event Confirmation for Staff

    Actions: Email client, staff

  • Event Prep & Exclusive Offers

    Actions: Email client + SMS client

    2

    7 days before Event Date

  • 4 days before Event Date

    3

    Venue & Staff Readiness Guide

    Actions: Email client, staff + SMS client, staff

  • Final Event Reminder & Last-Minute Details

    Actions: Email client, staff, self + SMS client, staff

    4

    1 day before Event Date

Other resources for party businesses
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